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From the Frontline: the recruiter strikes back


COMMENTS

Recruitement-wise, HR departments are more often part of the problem than part of the solution. Private recruitment firms live and die on performance.  Read all comments »

Our columnist gives her take on why recruiters are still relevant. A former banker, who now works as a headhunter, the author has more than 10 years’ experience at leading firms in Asia.

If you haven’t read her previous articles, click here, here, here, here, here, and here.

Until about two months ago, agency recruiters had serious concerns about the future of their industry. There was a genuine fear that more recruitment companies would be phased out – victims of direct sourcing by the banks.

But it looks like that Armageddon scenario was never a real possibility. Of course recruitment firms have been hurt badly, maybe more so than the banks themselves, but if optimistic employment trends continue and hiring gains sustainable volumes, internal HR will have to turn to headhunters again to manage the growth.

Even the likes of JP Morgan and Merrill Lynch, which have actually hired headhunters to recruit for them internally, might find it a challenge to continue cutting their agency mandates for too much longer.

And that’s not saying anything about senior roles - say from VP and above. At that level, headhunters can rest assured that direct sourcing doesn’t stand a chance and will be out of vogue sooner rather than later.

But what direct sourcing has definitely done is made headhunters even more alert and on their toes all the time. If banks’ HR have closed ranks and now only mingle with their favourite few recruiters, then agencies too are closing in on their current clients, even as they try to tap newer avenues and markets.

Recruiters are trying to develop new business in different organisations, segments and markets, but they are simultaneously holding onto their key clients through heightened screening of candidates, aimed at getting closures, not simply at keeping a dialogue going.

So direct sourcing ironically makes the very thing it set out to negate – relationships between agencies and banks – more effective. However this definitely comes at the cost of revenues. Lower volumes, longer turnaround times, stringent screening and extra rounds of approvals are all a direct consequence of direct sourcing.

In the final analysis, this whole phenomena of direct sourcing seems to have been contrived by smart HR people within banks in a bid to preserve and justify their own jobs.

And perhaps in that regard it has worked. If it wasn’t for direct sourcing, what else would HR professionals have done during the past year of low recruitment volumes? Most other job functions - from accounting to admin, front office to finance - have had their numbers cut. HR headcounts at banks, however, have stayed remarkably stable.

COMMENTS

Smug HR Guy, HR & Recruitment,  Wed 14 Oct 09

You should be worried about your long term prospects. Exactly what value do you deliver to your clients that they can't do for themselves? Not much I suspect, in fact I'd like you to name just one? Your (frankly lousy) article suggests that you have no value proposition what so ever, nor even the slightest grasp of what your 'clients' need.

Firms know they can cut their recruitment costs in half by setting up full service internal functions, resulting in savings of millions of dollars to the bottom line.  Your arrogant attitude of jobsworth HR people wanting to 'justify their own jobs' shows a complete lack of awareness (or even basic understanding of) the new recruitment dynamic within large firms. No wonder you sound miserable.

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hr, HR & Recruitment,  Thu 15 Oct 09

lol

cry more noob

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Old China Hand, Compliance / Legal,  Thu 15 Oct 09

Recruitement-wise, HR departments are more often part of the problem than part of the solution. Private recruitment firms live and die on performance. This is why they will be relevant for a long time.

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HR Schmaych H, Information Technology,  Tue 20 Oct 09

Smug HR guy sounds like a douche.

Everyone knows the insource/outsource cycle will continue as it always has and line managers will return to hiring who they want, when they want, side-stepping the pesky and time consuming HR process as necessary.

The whole point in engaging recruiters who specialise in a particular area (note a contingency search costs nothing until you lock in a candidate) is so the line manager can concentrate on their real jobs. 

They don't want to see 20 unqualified CVs from HR and hire the cheapest one on the list.  they want the best talent they can get in the market at that point in time, and in the shortest time frame possible.

No one ever said recruiters will magically do something that the client can't do themselves.  Neither will HR, and they'll be much slower. 

Time is money, and that's the whole point.

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